USA-CYA!

How to navigate and protect yourself while using USA North’s new online ticket management software, OneCallAccess. The class will also include an overview of CA Code 4216 and how to apply it in your USA Ticket Management. As an industry, it benefits all of us to master this and apply it so that our interactions with utility operators are more productive and less contentious. The obligations of each party will be less a matter of opinion and more the execution and conformance to the designated standard, the law. The end goal is that, as excavators, we can work together to hold utility operators to the same standard as we are.

What You Will Learn

• Understand how to use OneCallAccess and why you must be careful with the new ticket fields
• Build an understanding of CA Code 4216 and how to apply it
• Best management practices
• Working together as an industry to institute change and work toward easier communications with utility operators in the future

Target Audience

Contractors who call in USA tickets

Instructors

Logan Downer & Chris Ramos, Preston Pipelines