Conflict Management for Field Leaders

Construction projects move fast—and conflict is inevitable. But with the right tools, it can be managed effectively. This engaging session helps participants develop strong communication and negotiation skills through real-world job site scenarios and hands-on practice. Learn to listen actively, adapt to different conflict styles, and resolve common project challenges—such as manpower sequencing, schedule coordination, and scope changes—with confidence and clarity.

What You Will Learn

• Identify common types and sources of project and organizational conflict.
• Distinguish between passive and active listening and apply techniques to improve communication.
• Understand their own conflict style and how to adapt it to different situations.
• Use interest-based negotiation to resolve real construction conflicts.
• Practice resolving scenarios involving manpower, sequencing, schedule coordination, and scope or change discussions.

Target Audience

Project managers, foremen, and construction professionals who oversee teams and manage project-related conflict.

Instructor

Kate Stewart, OrgMetrics