Grievance Procedures and Dispute Resolution

When it comes to day-to-day labor relations, nothing is more time-consuming and costly to an employer than a grievance. How you respond can be the difference between a quick and cheap resolution and a long, time-intensive ordeal with a big bill. Learn how to respond, mitigate, and resolve these disputes with minimal time investment and cost by understanding the process and steps. 

What You Will Learn

• Understand what a grievance is and the implications associated with one.
• Learn what the most common grievances are and how to avoid them before they happen.
• Learn how to respond and mitigate the liability.
• Learn how to engage with your Association as well as how to deal with Union representatives. 

Target Audience

Superintendents, project managers, operations managers, HR 

Instructors

Derek Borghi and Victor Sella, United Contractors